Florida NENA Emergency Number Professional (ENP) Practice Test

These questions are part of the practice quiz. Start practicing

• Which statement best describes Civil Law?
• Which term describes activities that provide response to the actual emergency such as fire suppression and rescue?
• What does the Master Street Address Guide (MSAG) provide within a 911 service area?
• Executive Order 11375 amended which order and what did it require?
• Which term denotes a geographical area with a unique set of characteristics?
• When did the Genetic Information Nondiscrimination Act take effect?
• The concept that multiple agencies must work toward the same goal of restoring service is described by which term?
• Which act protects the assets of Americans by implementing rules that qualified plans must follow to ensure that plan fiduciaries do not misuse plan assets?
• Civil Rights Act prohibits discrimination in employment on the basis of:
• Emergency Service Number (ESN) is used for what purpose?
• Which Act includes increases in criminal penalties for immigration-related offenses, and authorizes increases in enforcement personnel and enhanced enforcement authority?
• What term refers to the wires that run from the subscriber's PBX back to the serving central office?
• What is the primary purpose of GPS satellites for ground receivers?
• Which event best describes a complete loss of call routing and ANI service?
• Under the Enhance 911 Act, funds collected on telecommunications bills for enhancing emergency 9-1-1 services must be used for what?
• Which system transmits the message over more than one transmitter?
• Isolation of an end office occurs when
• What triggers a discrepancy report when addresses are updated in the E911 database?
• During the first year after March 24, 1972, employers with fewer than how many employees were not considered employers?
• A switching system within a LATA or market area where customer lines are terminated for interconnection to other trunks.
• What does Presence Information Data Format-Location Object (PIDF-LO) provide?
• Packet technology refers to:
• Alternate routing is also referred to as 'overflow' routing. When does it occur?
• Provides a way of transmitting telephone, facsimile, video and data using RF above 8,990 MHz and below 20 GHz.
• Which statement best describes a labor organization for purposes of federal employment law?
• What is the function of the Legacy Network Gateway (LNG) in NG911?
• Which act requires employers to reasonably accommodate an employee's sincerely held religious practices, unless it would impose an undue hardship?
• Which categories are protected under the anti-discrimination laws described?
• Which Act, sometimes called the wage-hour law, sets minimum wages and maximum hours for workers engaged in interstate commerce, with later revisions clarifying overtime applicability?
• Which component is not tied to a specific tower or sector and is used to route 911 calls and retrieve ALI data?
• Which term is an umbrella for physical telephone plant elements required to provide service?
• What is the Legacy PSAP Gateway (LPG) primarily described as?
• Loss of the database management system (DBMS) can result from
• Which Act was enacted to protect older workers from discrimination by employers based on age, including in the provision of employee benefits such as severance?
• Loss of a PSAP occurs when
• Which statement best describes a simplex system?
• In the equipment acquisition process, which statement best describes Procurement?
• What is the function of a recorder in PSAP operations?
• Loss of service to a PSAP is caused by what?
• During a Phase 1 wireless 911 call, how many digits are delivered to the PSAP via the selective router?
• Which system transmits and receives on the same frequency?
• Which Act proposed to create a new independent agency—the National Labor Relations Board—and gave employees the right, under Section 7, to form and join unions, and it obligated employers to bargain collectively with unions selected by a majority of the employees in an appropriate bargaining unit?
• Digital signaling is described as:
• What best defines Recovery in the context of emergency management?
• Which term describes the mechanism that directs 9-1-1 calls to the correct Public Safety Answering Point (PSAP) based on routing criteria?
• Which statement best describes a trunked radio system's channel access?
• Location Information Server (LIS) can provide location by reference or by value. If provided by value, which forms may be used?
• Loss of an ALI node can result from which of the following?
• Which term describes the physical path carrying multiple trunks and lines including copper and fiber?
• Which provides intraLATA telecommunications within a franchised area?
• The Enhance 911 Act authorizes a Federal PSAP grant program that can provide up to how much in grants per year?
• Which act prescribes standards for wages and overtime pay, administered by the Wage and Hour Division?
• What does a Uniform Resource Identifier (URI) describe?
• GPS stands for which term?
• What does LATA stand for in the context of 9-1-1 routing?
• Which transmission method would be most appropriate for long-distance point-to-point communications using the microwave spectrum?
• What are electromagnetic waves that travel through the atmosphere?
• Capital Budget is formulated on a five-year basis.
• What is the function of the Protocol Interworking Function (PIF)?
• What is CAD used for in emergency communications?
• Which Act generally prevents employers from using lie detector tests, either for pre-employment screening or during the course of employment, with certain exemptions?
• Which term describes transmission using space-based relays to connect distant locations?
• Uninterruptible Power Supply (UPS) provides the ability for equipment to continue operating when power is interrupted. Which option best describes this?
• Which Act specifically prohibited Federal courts from enforcing 'yellow dog' contracts or restraining orders against activities by labor unions and individuals?
• GINA—Genetic Information Nondiscrimination Act of 2008—prohibits discrimination based on genetic information and retaliation against those who complain about discrimination. When did GINA become effective?
• Which component failure would most likely cause loss of ANI service?
• Cable that is composed of conducting wire core insulated in the center of another cylindrical conducting shield.
• Geographical Information Systems (GIS) is defined as a collection of hardware, software, people, procedures and data that tie together information displayed on a map to data stored in a database.
• Which Act is associated with ensuring veterans receive affirmative action in employment by federal contractors?
• Automatic Location Identification (ALI) is the location information of a 911 caller.
• Which law makes it illegal to discriminate against a qualified person with a disability in the federal government and to retaliate against individuals who complain about discrimination?
• What is the wireless network equivalent of a wireline network central office?
• Which description correctly defines an Employer in this context?
• Mobile Data Systems are used for what purpose?
• The NET 911 Improvement Act of 2008 also aims to encourage the Nation's transition to what kind of emergency network?
• Which term would you use to refer to multiple physical plant elements?
• Which statement best defines an Employment Agency?
• A modern switching technology that offers an economical way for telecommunications service customers in distant locations.
• Which device ensures continued operation during power outages or surges?
• Needs Assessment is the first of the three phases of acquiring new equipment.
• Phase 2 in wireless 911 refers to the delivery of which type of location data?
• Section 503 of the Vocational Rehabilitation Act requires affirmative action to hire, retain, and promote qualified individuals with disabilities for federal contracts exceeding
• The National E9-1-1 Implementation and Coordination Office coordinates the deployment and implementation of 9-1-1 and E9-1-1 at which levels?
• Under the NET 911 Improvement Act of 2008, the act seeks to improve 911 and E911 access to which group?
• Isolation of a central office occurs when
• Which scenario describes an Anonymous Call in the 911 system?
• Terminology that applies that the 911 call routes through the originating serving central office directly to the PSAP. (Not through a selective router)
• Loss of a central office occurs when
• Which department is described as administering and enforcing more than 180 federal laws for about 10 million employers and 125 million workers?
• Which term denotes the component responsible for the border firewall in an ESInet?
• Which of the following best describes the Master Street Address Guide (MSAG)?
• Which statement best describes the Emergency Service Routing Proxy (ESRP)?
• Which law helps workers and their families keep group health coverage during times of voluntary or involuntary job loss, reduction in hours, transition between jobs, and certain other cases?
• Which items are typically included in the Operational Budget?
• What is the purpose of the Location Validation Function (LVF) in E911 networks?
• Which technology enhances the reporting process and may operate on various computer systems and operating software?
• Which term describes a transitional approach to VOIP 911 deployment?
• Provide trunk-to-trunk switching and usually do not connect directly to customer lines.
• Which act establishes 9-1-1 as the universal emergency number and requires enhanced 911, including for non-landline phones?
• Which statement best describes the National Information Exchange Model (NIEM)?
• Which entity is responsible for providing SR and ALI data services in the 911 data ecosystem?
• Budget Impact refers to which of the following?
• Which act established a National E9-1-1 Implementation and Coordination Office?
• The Wireless Communications and Public Safety Act is an amendment to which earlier act?
• Under the Fair Labor Standards Act, which restrictions apply to nonagricultural workers under 16?
• Which statement best describes the most deployed stage of VOIP 911?
• Which Act requires covered federal government contractors and subcontractors to take affirmative action to employ and advance in employment specified categories of veterans protected by the Act and prohibits discrimination against such veterans?
• Which statement describes Analog signaling?
• Which item is NOT typically included in the Operational Budget?
• Screen capture recorders are used to:
• Which phase focuses on reducing or limiting the impact of future disasters?
• Known at the wage-hour law, which Act established minimum wages and maximum hours for workers engaged in covered Interstate commerce, and in 2004 new regulations provided criteria for determining which employees are subject to or exempt from the overtime?
• The NET 911 Improvement Act focuses on IP-enabled deployment; which of the following best represents its core focus?
• Which best describes IT Security?
• Which executive order prohibits discrimination on the basis of sexual orientation in the federal civilian workforce?
• Which statement is NOT a stated objective of the NET 911 Improvement Act of 2008?
• Which term is described as a predictable formatting of text used to identify a resource on a network (usually the internet)?
• The New and Emerging Technologies (NET) 911 Improvement Act of 2008 aims to promote and enhance public safety by facilitating the rapid deployment of what type of services?
• Which item is included in the Capital Budget?
• Which term denotes a centralized point for recording switched toll call information?
• What is Centralized Automatic Message Accounting (CAMA)?
• Which statement about the Legacy Network Gateway (LNG) is true?
• A specialized form of microwave transmission where the tower is in the sky.
• Executive Order 11478 prohibits discrimination on the basis of sexual orientation in the federal civilian workforce.
• Which term is commonly used as a generic reference to ESRK and ESRD?
• Which act prohibits pay differences for equal work and prohibits retaliation for discrimination complaints?
• What does the Location Information Server (LIS) provide?
• Which act is commonly referred to as the Labor-Management Reporting and Disclosure Act?
• Which phase involves activities before an emergency to plan and prepare?
• Which law prohibits discrimination against a qualified person with a disability and retaliation for complaints?
• What refers to the geographic area in which charges and services are uniform?
• Which Act prohibits discrimination on the basis of pregnancy, childbirth, or related medical conditions, and requires treatment of pregnant applicants or employees in the same manner as other applicants or employees with similar abilities or limitations?
• Which statement accurately describes an Employee under this framework?
• Which items are included in the term 'Person' in this context?
• Which band is the low band for public safety that includes 39 to 72 MHz?
• Equal Pay Act is defined as:
• Emergency Service Zone denotes a geographical area having what characteristic?
• Phase 2 provides which type of location data?
• Which item is typically included in the Capital Budget?
• Which option correctly identifies Executive Order 11246?
• What is the primary function of a Database Management System (DBMS) in E911 systems?
• What does DBMS stand for in this context?
• How is the term Discrimination defined in this context?
• Under the NET 911 Improvement Act, which of the following is a stated objective?
• Time Table defines the time in which their specific duty/task needs to be complete and the impact on the entire project.
• Which type of system uses the same radio frequencies and allows all departments to access all channels?
• When is a discrepancy report typically issued in the E911 data environment?
• ACD – Automatic Call Distribution is best described as:
• What does ESI Net refer to?
• Unique Skills are defined as...
• What does SOI stand for in 911 data systems?
• Which act authorizes a Federal PSAP grant program?
• Which incident would most likely occur if the end office feeding the 911 system is disconnected from the Tandem Switch?
• ESRD may be used to retrieve ALI data with the call. Which statement best reflects this?
• Automatic Number Identification (ANI) is the telephone number information of a 911 caller.
• Which term denotes the protocol that takes location information and a Service URN and returns a URL?
• Which document mandated Enhanced 911 services for wireless users?
• Selective Routing is the process by which 9-1-1 calls are routed to the appropriate PSAP.
• Automatic Number Identification (ANI) is the telephone number information of a 911 caller.
• In the NET 911 Improvement Act, IP stands for what?
• Which Act prohibits federal courts from enforcing 'yellow dog' contracts and restraining orders against union activities?
• Age Discrimination Act prohibits discrimination on the basis of age in:
• Which term is used to refer to trunks, copper plant, microwave, and related transmission facilities?
• Also known as the Labor-Management Reporting and Disclosure Act, this act made major additions to the Taft-Hartley Act, including definition of additional unfair labor practices; a ban on organizational or recognition picketing; and provisions allowing state labor relations agencies and courts to assume jurisdiction?
• Which term describes the frequency range that includes 400, 500, 700, and 900 MHz?
• Which statement best defines an Employment Agency in terms of procuring workers?
• Which functional element contains the rules that help determine the appropriate PSAP to route calls to?
• Instant call recorder is best defined as:
• Loss of the Tandem Switch or Selective Router results in
• What is indicated by a No Display condition in ALI data?
• Which item would be included in the Capital Budget?
• Which device is used for communicating with the hearing or speech impaired?
• Which item is included as part of a labor organization?
• What does the FEMA Concept of Integrated Emergency Systems emphasize?
• Which law prohibits employment discrimination against individuals with disabilities and requires reasonable accommodation unless undue hardship?
• Which statement best describes the treatment of religious observance and belief in terms of accommodation?
• Under which Act are lie detector tests generally prohibited in employment contexts?
• What does ALI stand for in 9-1-1 terminology?
• Budget concept describing assessing how daily tasks affect costs.
• Which act requires affirmative action to hire, retain, and promote qualified individuals with disabilities for federal contracts over $2,500?
• Which functional element provides the border firewall?
• What is the primary function of the Emergency Call Routing Function (ECRF)?
• Which term refers to activities geared toward planning and preparing for the emergency?
• Dual Tone Multi-Frequency refers to the transmission of a selected number or symbol (*) or (#) via the generation of a specific pair of tones when that number's button on a push-button telephone is pressed.
• Which act is designed to provide for the reporting and disclosure of certain financial transactions and administrative practices for labor organizations and employers, to prevent abuses in the administration of trusteeships and related purposes?
• With which type of system is channel use dedicated?
• Which order prohibits discrimination and requires affirmative action in employment and was amended by EO 11375?
• Which phase includes actions during an actual emergency such as firefighting and rescue?
• Which term describes a service offering which supplies the same dial tone to two different addresses within the same serving wire center at the same time?
• Which of the following is NOT a stated objective of the NET 911 Improvement Act of 2008?
• Which term describes a graphical display used to identify a caller's location?
• Contingency routing involves the re-routing of 911 calls from one PSAP to another in the event the original PSAP is unable to receive or handle its 911 calls.
• Common telephone wire found in cables is in the form of pairs of wires twisted together.
• Which frequency range includes the 400 MHz, 500 MHz, 700 MHz and 900 MHz frequencies?
• A company that carries information through a network in the most efficient way possible, using no more resources than necessary.
• Default routing is used as predetermined method to direct calls to the appropriate PSAP in case of an ANI or Selective Router failure.
• What is the name of the act that established the National E9-1-1 Implementation and Coordination Office?
• Which term describes the integration of geographic information with data stored in a database?
• Which act requires employers to bargain collectively and prohibiting discrimination against unions?
• Which regulatory action is commonly cited as mandating Enhanced 911 for wireless calls?
• ESRK stands for Emergency Service Routing Key. Which statement about ESRK is true?
• Which statement best reflects the purpose of NIEM?
• A PSAP that is i3 compliant is capable of what?
• Implementation in the equipment acquisition process refers to:
• Which act requires reporting and disclosure of certain financial transactions and officer elections within labor organizations to prevent abuses?
• Which act provided codes of "fair competition" and to fix wages and hours in industries subscribing to such codes, later held unconstitutional by the US Supreme Court in 1935?
• What does ALI stand for in the context of 911 systems?
• Which of the following describes ESRK's data retrieval capability?
• Which concept uses a series of discrete values, often illustrated by a square wave?
• GPS relies on how many satellites orbiting the Earth?
• ESRD stands for Emergency Service Routing Digit. Which statement about ESRD is true?
• Under the employee definition, employment in a foreign country includes which type of individual?
• Which term refers to the end point in the network where customer lines terminate for interconnection to trunks?
• Which term describes a system that supports the recording and follow-up reporting of incidents across multiple platforms?
• Pseudo ANI is best described as which of the following?
• NG911 networks replace which type of networks?
• Which act prohibits discrimination based on race, color, religion, national origin, or sex, and requires reasonable accommodation for religious practices?
• Which act was enacted to prevent anti-competitive practices and amended the Sherman Antitrust Act, prohibiting exclusive sales contracts and local price cutting to freeze out competitors?
• What does DGPS rely on to determine the error in the signal?
• Which Act requires that an 'eligible' employee must be granted up to twelve weeks of unpaid leave during any twelve-month period for childbirth or adoption, care for a spouse, child or parent with a serious health condition, or the employee's own health condition?
• The National E9-1-1 Implementation and Coordination Office coordinates 9-1-1 and E9-1-1 at federal, state, and local levels and administers which grant program?
• Which option correctly identifies the tool that enables playback of a dispatcher's screen along with audio?
• What is the LoST Protocol used for in location-based call routing?
• The capability of routing 911 calls to a designated alternate location if all 9-1-1 trunks are busy or out of service.
• Which agency is responsible for enforcing federal laws that prohibit employment discrimination and for handling complaints and investigations?
• Which law addresses wage discrimination based on sex?
• The Taft-Hartley Act, also known as the Labor-Management Relations Act, introduced which prohibition?
• A Switching system that provides traffic concentration and distributes calls between end offices or to an inter-exchange carrier.
• What term refers to the service area provided by an end office?
• An all encompassing term used by telephone companies that can apply to any one of the elements of physical telephone plant that is required to provide service.
• Which statement best describes the relationship between a stand-alone switch and its service area?
• Which age group is protected by the Age Discrimination in Employment Act?
• Which act prohibits exclusive sales contracts and local price cutting to freeze out competitors, and prohibits interlocking directorates in corporations with substantial capital?
• LATA stands for Local Transport Area.
• Also known as the Labor-Management Relations Act, this act established procedures for delaying or averting so-called "national emergency" strikes, excluded supervisory employees from the Wagner Act, and banned the closed shop?
• Designed to serve a geographic area where the subscribers are within the defined loop length of the central office.
• Which term is used for an economical switching solution for customers in remote locations?
• Which statement about the Geographic Information System (GIS) Database is true?
• Which technology chops voice into frames or packets for network transmission?
• Which term describes the physical plant in plural form?
• Which technology enables responders to access information from CAD and RMS while in the field?
• Technology in which light is transmitted through thin filaments of glass the size of a human hair?
• Executive Order 10988 established the first federal labor-management relations policy. Which activity did it guarantee for most federal employees?
• Regarding religious accommodation, which statement is true?
• Phase 1 in wireless 911 refers to the delivery of which type of location data?
• Which Act, commonly referred to as the National Labor Relations Act, established the right to form and join unions and required employers to bargain collectively with unions?
• What do Mobile Data Systems provide in responder vehicles?
• What is the primary purpose of NG911 adoption?
• Signaling refers to which of the following?
• Wireless service providers may provide latitude and longitude through which technologies?
• Which act was enacted to assure, as far as possible, safe and healthy working conditions for American workers?
• What technology allows the location of responders' vehicles to be displayed on a map?
• Pair Gain refers to which of the following?
• Term used to refer to a physical plant.
• What does a DBMS Provider (DBMSP) do?
• Which statement best describes Enhanced 911?
• Which system allows portable and mobile users to 'hear' other users a great distance away (i.e., 25 miles or more)?
• Which description best defines the term law?
• Which law prohibits discrimination on the basis of age in programs or activities receiving federal financial assistance?
• Which law amends Title VII and the ADA to permit jury trials and compensatory and punitive damage awards in intentional discrimination cases?
• Which term is another name for the End Office, a central switching system?
• What information does the Emergency Call Routing Function rely on to route an emergency call?
• How is a Felony defined in this material?
• Which statement describes Party Lines in telephony?
• What is the overtime pay multiplier under the Fair Labor Standards Act?
• Which component serves as the core database for call routing and delivery in the NENA i3 solution?
• What term describes a small section of the spectrum where channels are assigned by the FCC or CRTC to prevent interference?
• Which Act prohibits discrimination on the basis of disability in employment, activities of state and local governments, public transportation, public accommodations and telecommunications, with the purpose of providing uniform protection?
• Which law prohibits paying different wages to men and women for equal work?
• Which term describes all activities designed to limit the impact of future disasters?